Privacy Policy for playinmatchid.in
This page explains what information you share with us, why we need it, how long we keep it and who can see it. It is written in plain English because you should be able to read it in two minutes.
Who this policy covers
This policy covers playinmatchid.in and your WhatsApp chat with our team at +91 97676 93045. It does not cover the Playinmatch platform, which has its own policy for what you do after login.
What we receive on WhatsApp
We only ask for what we need to issue and service your ID. In practice that is:
- Your name, or the name you want on the ID.
- Your city, so we know which region you play from.
- Your phone number, which WhatsApp shares with us when you message.
- Payment screenshots when you deposit, and your UPI ID or bank details when you withdraw.
We do not ask for PAN, Aadhaar, selfies or documents for a standard ID. A message asking for those is not from us.
Why we need it
Your name and city go on the ID. Your phone number is how we send the ID and password. Payment screenshots let us match your deposit to your ID. Your UPI or bank details are where we send your withdrawal. That is all. We do not profile you or build a marketing list from the chat.
How long we keep it
Chat history and screenshots stay on our support phone while your ID is active, because they are the record of your deposits and withdrawals. When you close your ID, or the chat has been inactive for twelve months, we delete the thread and the screenshots.
Who can see it
Our support team only. The people who reply to you on WhatsApp are the only people with access to the chat. We pass your name and city to the platform to create the ID, and your UPI or bank details to its payment desk only to complete a withdrawal you asked for. Nothing else leaves the chat.
What we do not do
- We do not sell your details to anyone.
- We do not share your number with other ID providers, tipsters or advertisers.
- We do not add you to bulk broadcast lists. If you receive a promotional message from us, you can reply "stop" and it ends.
- We do not ask for your password, your UPI PIN or an OTP, and we do not store them.
Cookies and tracking on this website
This website sets no cookies of its own and uses no advertising pixels, chat widgets or third-party trackers. Our server keeps standard access logs (IP address, browser, page, time) for security, rotated automatically. If we turn on Google Analytics 4 to count visits, this section will say so. WhatsApp buttons open the WhatsApp app with a prepared message; nothing is sent until you press send.
Your rights
You can ask us at any time to delete your chat history, screenshots and payment details. Send "delete my data" to +91 97676 93045 and we confirm within seven days. If your ID is still open we may ask you to close it first, since without the chat we cannot help with a dispute. You can also ask what we hold about you.
Governing law
This policy is governed by the laws of India. Any question about it is handled in India.
Changes to this policy
If we change this policy, the effective date at the top changes. For anything that changes what we collect or who sees it, we tell you on WhatsApp before it applies.
Contact
Questions about privacy go to the same place as everything else: WhatsApp +91 97676 93045, 24x7. You can read more about who we are on the about page, the service rules on the terms and conditions page, or return to the Playinmatch ID home page.